{"id":4590,"date":"2024-03-12T09:45:26","date_gmt":"2024-03-12T09:45:26","guid":{"rendered":"https:\/\/www.worldmeetings.com\/?page_id=4590"},"modified":"2024-03-12T09:56:00","modified_gmt":"2024-03-12T09:56:00","slug":"wat-is-een-ebird","status":"publish","type":"page","link":"https:\/\/www.worldmeetings.com\/en\/over-ons\/faq\/wat-is-een-ebird\/","title":{"rendered":"What is an eBird?"},"content":{"rendered":"
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What is a



Ebird?<\/strong><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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This is an ebird: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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eBird is a chat system that allows you to easily communicate with Worldmeetings. Thanks to eBird, all communication about a booking is in one place.<\/p>\n

How can I send eBirds?<\/strong><\/h3>\n

Are you a client and have questions about a booking or invoice? Then you can contact us via eBird. Log in and go to My File. Find your reservation and open it. Click on the \"eBird\" button. You will find it on the reservation screen.<\/p>\n

Are you a location and want to send an eBird? Then log into the CMS tool and go to bookings, invoices and payments. There, find the booking or invoice it's about. Open it. A screen will open where you will find the \"eBird\" button. By clicking this button, you contact our service team.<\/p>\n

How can I receive eBirds?<\/strong><\/h3>\n

If we need information from you, we will send you an eBird. You will be notified of this via e-mail. The e-mail contains a link. Click on the link and log in. You will then go to My Dossier (for customers) or the CMS tool (for locations). There you can enter the information we currently need for a reservation or invoice<\/p>\n

How does it work?<\/strong><\/h3>\n

You have made a reservation via the booking tool. After that, we often need additional information from you. Think about equipment you want to use. Or food and drink requirements. Through eBird, it automatically asks you questions that are important for your booking. It also alerts you to the cancellation deadline, for example.<\/p>\n

In addition, eBird is important for asking questions. Via eBird, you can use it to chat directly with our service team. They will deal with your query immediately. Calling is made unnecessary by eBird. In fact, it works faster to send an eBird than to call. Moreover, it is more efficient because all the information is in one place.<\/p>\n

For locations<\/strong><\/p>\n

When an eBird is sent to your location you will receive a notification about this in the mail. After logging in with us, you will immediately see on the main screen the notification that an eBird is ready. When you open it you will immediately see an overview of all eBird chats. You can thus react to these eBirds.<\/p>\n

Locations can also start an eBird chat themselves. This can be done in 2 ways.<\/p>\n